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Cycle Gear SUCKS!!!
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  (#1)
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Cycle Gear SUCKS!!! - May 20, 2009, 11:10 AM

Order a set of new Dainese pucks on Saturday or Sunday expecting to have them here by this weekend. On their site it says will ship out in 1 business day.

I get an email from them and it says "estimated shipping date May 25th" meaning I will get it sometime on the 28th/29th.

thumbs down, stay away from them.

I tried to get a refund and they said "sorry once we place the order you can't get a refund" why is their an refund option when you call in.

Then the guy goes on my website it shows "ships in 2-6 business days" I told him I was looking at the screen and it said "ships in 1 business day"

THUMBS DOWN!!!!!

keywords: review, feedback, cycle gear, www.cyclegear.com
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  (#2)
NOM NOM NOM
 
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May 20, 2009, 11:12 AM

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  (#3)
SUPERBITCHIN'
 
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May 20, 2009, 11:13 AM



E che cazzo!
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Elite Racing
 
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May 20, 2009, 11:13 AM

Quote:
Originally Posted by Carnage View Post
Order a set of new Dainese pucks on Saturday or Sunday expecting to have them here by this weekend. On their site it says will ship out in 1 business day.

I get an email from them and it says "estimated shipping date May 25th" meaning I will get it sometime on the 28th/29th.

thumbs down, stay away from them.

I tried to get a refund and they said "sorry once we place the order you can't get a refund" why is their an refund option when you call in.

Then the guy goes on my website it shows "ships in 2-6 business days" I told him I was looking at the screen and it said "ships in 1 business day"

THUMBS DOWN!!!!!

keywords: review, feedback, cycle gear, www.cyclegear.com
I got a pair of brand new pucks...they're flourescent yellow. If you want em, I'll bring them with me this weekend.


Chris
Elite Racing
CCS AM #458

Godspeed Bam Bam

VFR Matt: gotta be a winner at something. Cant reach for the stars mind well be king of suck
tecknojoe: we could get together at my house and mount my trailor
vonstallin: whack one off 4 me henrey
thefitzvh: I'm the assholist asshole that ever assholed
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May 20, 2009, 11:16 AM

Quote:
Originally Posted by Castle228 View Post
I got a pair of brand new pucks...they're flourescent yellow. If you want em, I'll bring them with me this weekend.
Sure, if I can't find some by then.
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Olde Pfart (tm)
 
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May 20, 2009, 11:17 AM

Yep... I see the "ships 1 business day" too.

I would suggest doing a screen capture and sending it to the guy, along with a copy to the BBB in whatever area they are, and bizrate.com, since they display their rating down at the bottom.


"They who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety." -- B. Franklin

Every politician should serve two terms... one in office followed immediately by an equal or longer-length one in jail... except in New Jersey where jail time is a pre-requisite to holding office.

Donkeys and Elephants belong in a zoo, not Congress.

#include <wit.h>
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May 20, 2009, 11:19 AM

Quote:
Originally Posted by Darth Piper View Post
Yep... I see the "ships 1 business day" too.

I would suggest doing a screen capture and sending it to the guy, along with a copy to the BBB in whatever area they are, and bizrate.com, since they display their rating down at the bottom.
I emailed them already with a screen shot of it.

Last edited by Carnage; May 20, 2009 at 11:27 AM..
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May 20, 2009, 12:13 PM

Replied
Directory of OPS giving me a 25% discount, waiving shipping fees and 2nd day airing it



Hi Jonathan,
I'm not sure who you spoke to, but would appreciate a name.
I personally took a look at the website and I know for a fact that it says in stock, ships in 1 business day.
Sounds like we have some re-training to do.
I responded to your earlier message, just need to know how you'd like us to proceed.
thank you again,
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done for now...
 
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May 20, 2009, 12:13 PM

so they don't suck now?

Last edited by steele11; May 20, 2009 at 12:16 PM..
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May 20, 2009, 12:14 PM

i have never had a problem with them....


Glad to hear they worked it out for you.
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May 20, 2009, 12:16 PM

That blows!... I was looking at the A & G skull & crossbones pucks...but they are always backordered...



#22 TOTNAC
STRENGTH IN NUMBERS MC

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May 20, 2009, 12:17 PM

Quote:
Originally Posted by flipnduc View Post
i have never had a problem with them....


Glad to hear they worked it out for you.
Flip...to your new avatar!



#22 TOTNAC
STRENGTH IN NUMBERS MC

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  (#13)
running on liquid crazy.
 
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May 20, 2009, 12:17 PM

You shoulda jes ordered it from us Dork.


the one and only...
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I hate Hybrid drivers
 
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May 20, 2009, 12:20 PM

what are pucks?
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  (#15)
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May 20, 2009, 12:21 PM

Quote:
Originally Posted by thesasse1 View Post
You shoulda jes ordered it from us Dork.


they don't suck now.
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