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Help Desk position in DC
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  (#1)
Mojito Anyone?
 
onel0wcubn's Avatar
 
Posts: 10,210
Join Date: April 28, 2008
Location: La Habana
Help Desk position in DC - February 9, 2016, 08:38 AM

Pretty entry level position in DC with my company CACI. Job info here..

Shoot me a pm if interested. Pay is probably around 45k

HELP DESK COORDINATOR 1 Job
Apply now Apply now
Date: Feb 8, 2016
Location: Washington, DC, US
Job Requisition Number: 109997
Category: Information Systems - Help Desk
Primary Location: Washington, DC, US
Security Clearance: None
Clearance Status: Not Applicable
Schedule: Full Time
Type of Travel: None
Percent of Travel Required: None


Description:

Duties and Responsibilities:
As Tier 1 support, the Help Desk Technician responsibilities include:
- Typically requires high school diploma or equivalent, and zero to six months of related experience.
- Answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person user requests for assistance with issues with customer software application, and other computer-related technologies.
- Interviewing user to collect information about the issue and leads user through diagnostic procedures to determine source of error.
- Logs and tracks request using issue management database and maintains history records and related problem documentation.
- Password resets, log-in support, and account activation and deactivation.
- Other tasks as assigned.


Required Qualifications:

The clearance level required is dependent on the type of clearance supported by our client.

Desired Qualifications:
Demonstrated experience providing end-user support for PC desktop and application software.
- Knowledge of desktop and server operating systems (Windows XP, Vista, 7, and (Server 2003, 2008 and 2012)
- Basic experience with Linux and Unix systems preferred
- Strong written and oral communication
- Strong interpersonal and relationship building skills


ay ya yay
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AMA Superbike Champ
 
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Join Date: August 5, 2015
Location: Manassas
February 9, 2016, 11:19 AM

I work for CACI in Chantilly.
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Mojito Anyone?
 
onel0wcubn's Avatar
 
Posts: 10,210
Join Date: April 28, 2008
Location: La Habana
February 9, 2016, 11:26 AM

Quote:
Originally Posted by jaycee703 View Post
I work for CACI in Chantilly.
nice im in legato..


ay ya yay
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February 9, 2016, 11:34 AM

Yep
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February 9, 2016, 11:52 AM

Text me a link I can pass on to a buddy.


Quote:
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I watch a LOT of gay porn.
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February 9, 2016, 12:23 PM

I work on the OPM contract!
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Join Date: September 15, 2012
Location: Manassas
February 20, 2016, 10:39 AM

will it require a clearance? I have a criminal history.


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