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McAfee Fail
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McAfee Fail - April 21, 2010, 01:54 PM

Anti-Virus Program Causes PC Reboot Mayhem
Anti-Virus Program Causes PC Reboot Mayhem
(AP) Computers across the country have gotten stuck rebooting themselves
after an antivirus program started identifying a normal Windows file as a
virus.

Antivirus vendor McAfee Inc. confirmed that a software update caused its
antivirus program to misidentify a harmless file. McAfee has posted a
replacement update for download.

Online users say thousands of computers running Windows XP are affected.

Computer glitch causing problems for law enforcement, schools
Share_email E-mail Story | Share_print Print Story | Comments | ShareThis

11 minutes ago

FRANKFORT, Ky. (AP) — A massive computer glitch on a statewide network is causing problems for schools and law enforcement across Kentucky, including those in Franklin County.

In an alert sent out this afternoon, Franklin County Public Schools said local schools cannot receive e-mail messages, and some sent earlier could be lost. Technicians are working on the problem.

Kentucky Education Department spokeswoman Lisa Gross says the glitch is affecting districts across the state. She says it occurred when a security software company distributed a security update to the districts that apparently corrupted computer systems.

Kentucky State Police Lt. David Jude said Wednesday that state police personnel have been instructed to turn off computers while technicians try to resolve the problem. Jude says the problem has not interrupted the ability of state police to respond to complaints.

WAVE-TV in Louisville reported that the city’s police officers were advised to shut down computer terminals in their cars.

In Shepherdsville, Police Capt. Kenneth Bernardi said his department was advised to turn off their car terminals.

State computers have not been attacked by a virus, according to state officials. McAfee, the state’s virus protection software provider reports that a bad file was loaded into detection software today. That bad file triggered virus detection software to shut down computers in order to prevent further infection. Basically, it’s a false positive – it’s not a virus, but the software thinks it is.

Cindy Lanham, spokeswoman for the Finance and Administration Cabinet, said most state computers were not affected by the error. She said a bad virus protection file cause some computers to shutdown.

The error can’t be fixed until the McAfee anti-virus company uploads a corrected file, Lanham said.

“Employees have been instructed that it is safe to turn on workstations although some may not turn on until the file is replaced,” she said. “All of our machines are still protected and there is no greater risk for virus infection while we wait for the updated virus signature file.”

Lanham said she doesn’t know how long it will take to correct the problem.


Last edited by Carnage; April 21, 2010 at 01:57 PM..
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April 21, 2010, 01:57 PM

Dude...our entire company is down. Only effecting HP's though, not Dell.
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April 21, 2010, 01:58 PM

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April 21, 2010, 01:59 PM

Windows 7 FTW


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April 21, 2010, 02:00 PM

newb


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April 21, 2010, 02:01 PM

I no longer get looks of frustration when my anti-virus deployment consists of pushing the latest updates to a group of test machines first, then one or two days following i push it out to the rest.

This FAIL is my WIN


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April 21, 2010, 02:03 PM

We've got a small inventory of loaner laptops that will probably be affected by this. Oh well, perfect time to move them to 7 and connect them to our new ESET server.

http://gizmodo.com/5521176/mcafee-up...s-xp-computers


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April 21, 2010, 02:04 PM

Eset FTW. Norton and MCaffee blow
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April 21, 2010, 02:07 PM

we have symantec enterprise and they did something similar about 6 months ago. It didnt brick the box, but i had a ton of false positives popping up on all the machines.

Good thing was that it flushed out some of the "suspect" users who "confessed"


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April 21, 2010, 02:17 PM

Our system with over 3,000 users bit the dust. I was back on pretty quickly but some people still aren't.
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April 21, 2010, 02:25 PM

McAf-FAIL?


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April 21, 2010, 02:55 PM

McAfee is complete trash anyways...dont know why people use it


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April 21, 2010, 04:05 PM

Whoops. .

But if the thing keeps booting and crashing - booting and crashing ... how do you even get the patch file on the machine?



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April 21, 2010, 04:14 PM

I love when stuff like this happens that should have been caught. Sort of like the snow leopard guest account frying home folders debacle that I fell victim to.


-Fitz

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April 21, 2010, 04:28 PM

Symantec Enterprise FTW! But sometimes some sneaky viruses get by.


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