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quick autobody question
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quick autobody question - June 14, 2010, 04:00 PM

Someone hit our brand new vehicle ( 2 months old). Their insurance is paying for the damages. The damage for the most part is pretty minor. Mostly scrapes in the paint. But there is a minor crease/dent in the passenger door, and a dent in the lower part of the rear passenger door.

Their insurance guy is saying that the door panels can not be replaced, that they are just hammered out, primed, and repainted.

Is this standard practice? Or should I keep pushing to have the doors replaced? If so, what evidence do I need to provide? Otherwise it's just me saying "replace the doors" and him saying "that's not how its done". Or am I just being too anal?

I've already checked and Md law only lets you receive compensation for depreciation value of the vehicle if there is frame damage. So basically I'm going to have bondo on the side of my brand new car.


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June 14, 2010, 04:11 PM

What insurance company?



What type of car?



The labor to reskin a door is high. In most cases if the car is being fixed by a good shop you will have no problem with them working the metal and using body filler. Body filler these days is great stuff!

I can understand that you do not like the idea of having that done to your car. some insurance companies state that they will work to return you car to like new quality. I have had customers with new cars use that to argue with them and get new parts. But you have to be very persistent about it.

If it was my car I would

Make sure the shop you co to has a good reputation and offers and lifetime warranty on both paint and labor.

I would be more concerned about the quality of the work rather than procedure used to fix it

Look at the paint closely when you get the car back. Make sure the quality matches the rest of the car.

Look closely for waves in the body work.





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June 14, 2010, 04:16 PM

their insurance is travelers. Car is an 2010 Murano (glacier white pearl). Body shop is Lindsey autobody (after searching on here )


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June 14, 2010, 04:19 PM

OK travelers is a good insurance company...or at least it was when I ran a shop.

Pearl white is a hard color to match so make sure the put time on the sheet to blend the adjacent panels if they are over 8 inches away from the repaired area.

Also make sure they put time on the sheet for R&R all moldings and handles and mirrors on all panels that are being painted.

White hides imperfections very well. With that said you are going to have to look harder to find them. But trust me they will be there. A trained eye will always be able to tell if a car was painted or repaired.





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June 15, 2010, 04:23 AM

Thank you for your help


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June 15, 2010, 08:19 AM

i got bodyshop hook ups, n no u dont want to re-skin. call dent wizard or dent demon they can fix most dents n dings, now if u said they are crease. if they pop it out, paint will crack so yes u will need a painter. got pics?


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June 15, 2010, 12:15 PM

I'll post some pics tonight. I don't think dent wizard can fix these.


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