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Software Question - September 8, 2009, 07:45 PM

A while back I bought Adobe Photoshop Elements. Since then I have replaced the hard drive, mother board, processor, fan, and memory (some parts twice) in the computer that the software was originally installed on. It took a while, and hours on the phone with Dell, but the comp is finally back up amd running. So I tried to reinstall Elements, but its asking me for the product serial number. Unfortunately, I threw the box away so i dont have it anymore. Is there anything I can do? Would Adobe have it on file since I loaded it on the comp once before? I tried calling them today, but hung up after 40 mins on hold. Figured I would ask here before I tried calling them again.

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September 8, 2009, 08:09 PM

doubt it. if you replaced the hard drive, you probly wiped everything out instead of backing it all up. meaning you definitely lost the number on your comp. if you kept the receipt then maaaaybe if adobe is being nice, they'll send you a new one. Sounds like your hosed though.


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September 8, 2009, 08:11 PM

I always use a sharpy and write the license key on the CD itself. The CD is useless without the key.


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September 8, 2009, 08:30 PM

you can try and pull a serial number off the internet by searching for one. not exactly legal but there are a lot floating around and stuff, just have to watch out for virus and stuff when searching, ive done it before when i had a similar problem with an old program.
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September 8, 2009, 08:45 PM

Quote:
Originally Posted by import1 View Post
you can try and pull a serial number off the internet by searching for one. not exactly legal but there are a lot floating around and stuff, just have to watch out for virus and stuff when searching, ive done it before when i had a similar problem with an old program.
used to do stuff like that all the time when I was a stupid kid. just search for photoshop elements serial key and you'll find one easily. definitely isn't legal though. and it's real easy to download virus' and other shit looking for that stuff.


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whoa preppy......
 
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September 8, 2009, 08:56 PM

and will tank the install when the SW phones home to momma.


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September 8, 2009, 09:29 PM

Dude - its like $45 for elements. spending 40 minutes on the phone is reason enough to just buy a new copy. you probably will get a newer version with cool features for nipple hunting in group shots of females....

but yeah - unless u go hack you are screwed.
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September 8, 2009, 10:47 PM

Thanks guys, but I think I am good! Getting a copy of PS 7.

I didnt know it was so cheap now. When I bought it, it was like $80 or $90.
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September 9, 2009, 12:29 AM

If you registered with Adobe, they should have the serial number. I've never had to wait that long when calling -- give em another try.


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