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SSD GURUS: Need help with Intel 120gb 320 Series that is DOA
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SSD GURUS: Need help with Intel 120gb 320 Series that is DOA - August 8, 2014, 01:19 PM

I have a 120gb Intel 320 series SSD that has the most recent firmware installed and was running 32-bit Win 7 just fine until yesterday when it began hanging with Word open. The machine is a Dell Latitude 620. I know it's the drive because I can use the machine just fine with another HD inserted.

After the first freeze and forced shutdown, the system started up sluggishly and would operate for a few minutes and then freeze solid again. No BSOD, no black screen, just hopeless freezes. Last night I booted from a Win restore CD and ran some BIOS tests and got codes 1000-0147 (optical drive) and 1000-0141). Tried running sfc/scannow and things went from bad to worse. Now the drive is not recognized by anything, not even plugged into another machine via USB enclosure.

Any ideas? There are files I'd really like to recover, if possible.


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August 8, 2014, 01:49 PM

Sounds as if your charge pump has died.

When SSD's begin to futz up, it's usually the flash/charge pump that is the culprit.
These things are consumable and only good for a certain number of writes.
If you can get the drive to boot again, immediately run a back-up to another drive.

If not, Geek Squad may have some tools that can recover the data.
If they cannot, then you may have to send it to a professional recovery service like Drive Savers but it probably will not be inexpensive. Depends on how much you value the data you want to recover.



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Last edited by Heist; August 8, 2014 at 03:28 PM..
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August 8, 2014, 03:26 PM

Tried plugging the SSD into another PC via a USB enclosure. Drive won't show up.


Tried booting up the laptop using Ubuntu Live CD with SSD in place. Drive won't show up.


Tried booting up the laptop using Win 7 Recovery CD and running sfc/scannow. Get this message:
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
So I closed the command prompt window and restarted the system. Ran sfc/scannow again, got the same message.


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August 8, 2014, 09:51 PM

definitely a bad cam bearing. just park it in the garage, it'll be out of commission for a few years.
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August 11, 2014, 01:33 PM

With friends like these...



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August 11, 2014, 02:15 PM

If a BIOS can't read it (on your laptop or directly to a SATA on another PC) you're pretty much out of luck.
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August 11, 2014, 09:09 PM

Apparently with SSDs it may be a little bit different. I had this very same drive go off the grid completely last year. BIOS couldn't see it, nor would it show up when booted from a Ubuntu Live CD. In that case, a firmware update fixed things. Unfortunately, the firmware is up-to-date now so unless I can force a FWU anyway, I cannot use it as a fix.

Someone elsewhere told me that I have to manually mount SSDs in Ubuntu, and he gave me a set of instructions that I have not had time to follow yet. I also need to make a trip to Microcenter or Must Buy to get an adapter for connecting my 2.5" ssd to a desktop SATA connection. Then I'll know for certain whether Intel's SSD toolkit can see the drive. If not, then it's likely game over.


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August 11, 2014, 10:59 PM

If you do get it to recognize and come back, please outline the steps you took.
I'd like to file them away for future reference.



“Any man who tries to be good all the time is bound to come to ruin among the great number who are not good. Hence a Prince who wants to keep his authority must learn how not to be good, and use that knowledge, or refrain from using it, as necessity requires”.

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August 12, 2014, 06:41 AM

It sometimes takes one catastrophic drive failure for someone to realize how important backups are.

My laptop backs up everything of importance to a 128GB SD card while I'm on the go and additional backups go on a NAS at home (that replicates to an identical NAS at another family members house). I lost a good amount of pictures back in the day and I don't want it happening again.

So, buy a NAS or USB drive that supports at least two drives and set it up in RAID. I prefer RAID1 for backups simply because rebuilding a RAID5/6 can be an impossible task on some of the lower end (under $1000) home/small business solutions.

4TB disks are fairly cheap.
Synology makes some amazing two-disk NAS appliances that are very affordable and offer amazing features.


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August 12, 2014, 07:27 AM

I just don't keep anything important on my laptop period.. I've seen way too many drives fail in the last 10 years to know better.


ay ya yay
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August 12, 2014, 08:34 AM

Yeah yeah, I know. Back up your shit. I actually do a reasonable job with that. However, I have been running fast and loose the past few months, tempting fate. Nothing I lost is indispensable though. It's more a matter of convenience to get it back, more a matter of principle that I ought to try, and also a somewhat that I like a challenge.


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August 12, 2014, 08:56 AM

Have you considered a prayer vigil?


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August 12, 2014, 09:31 AM

Quote:
Originally Posted by Stillie View Post
Have you considered a prayer vigil?




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August 12, 2014, 09:41 AM

#weareallOSDsSSD


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August 12, 2014, 01:28 PM

The benefit of SSDs is their reliability, speed, and relative insensitivity to shock, vibration, heat, and magnets.

The bane of solid sate is when when they go kaput, the information is nearly unrecoverable. Unlike HDDs you cannot spin-up the platters to spoof it or install a new read head.



“Any man who tries to be good all the time is bound to come to ruin among the great number who are not good. Hence a Prince who wants to keep his authority must learn how not to be good, and use that knowledge, or refrain from using it, as necessity requires”.

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