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Techies - IE Favorites disappearing
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Elite Racing
 
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Question Techies - IE Favorites disappearing - June 27, 2011, 10:36 AM

Okay my fellow .NET techies, I got an issue with a few machines here at my office that I've scoured the WWW for and can't find a legitimate answer to.

On several workstations, running IE 8 (I believe a couple machines are even IE 9), when a user attempts to mark a webpage as a favorite, it will show the favorite for about 2-3 seconds, then it disappears.

A little background......about 4 months ago, our office migrated to a new domain. This required a few obvious tasks......new domain accounts, new e-mail and the fun one, logging onto the workstations as the new users and setting up e-mail, mapped network drives and copying over the My Docs folder & Favorites.

Now, I believe the proper technique would've been to export the favorites then import them with the new account, but that didn't happen. We just copied the Favorites folder from the old user folder to the new one. I've checked permissions on the folder itself, and users have full/modify permissions.

So, why are the favorites disappearing? I've tried Google, MS Support, etc., but not having any luck finding helpful articles or solutions.


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The last urrbendah
 
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June 27, 2011, 10:44 AM

What OS?

Copying the favorites folder over should have worked regardless of domain.

Go into the user profile and make sure that the favorites folder isn't hidden. I saw this happen on the default profile on an image once. Made life hell.


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June 27, 2011, 10:45 AM

Quote:
Originally Posted by Stillie View Post
What OS?

Copying the favorites folder over should have worked regardless of domain.
Combination of XP SP3 and Win7 Pro.


It's not adding up to me either. If the Favorites window is pinned open in IE, you literally can see the shortcut appear then disappear.



Chris
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VFR Matt: gotta be a winner at something. Cant reach for the stars mind well be king of suck
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vonstallin: whack one off 4 me henrey
thefitzvh: I'm the assholist asshole that ever assholed
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The last urrbendah
 
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June 27, 2011, 10:46 AM

Quote:
Originally Posted by Castle View Post
Combination of XP SP3 and Win7 Pro.


It's not adding up to me either. If the Favorites window is pinned open in IE, you literally can see the shortcut appear then disappear.

Check my edited post...

PS, if you make that change while IE8 is open, you'll need to restart it in order for the change to take effect.


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Last edited by Stillie; June 27, 2011 at 10:50 AM..
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June 27, 2011, 10:49 AM

You use IE? What the fuck is wrong with you?
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The last urrbendah
 
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June 27, 2011, 10:51 AM

Also, if you're not using easy transfer between clean xp machines and clean 7 pro machines, you're just causing additional headaches for yourself.


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June 27, 2011, 10:51 AM

Quote:
Originally Posted by david636 View Post
You use IE? What the fuck is wrong with you?
Reading is fundamental.

Please go back and re-read my posts. At no time, did I say "me", "I" or "my workstation", when referring to IE.



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VFR Matt: gotta be a winner at something. Cant reach for the stars mind well be king of suck
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June 27, 2011, 11:04 AM

Do you have any add on's running for IE?
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I hate Hybrid drivers
 
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June 27, 2011, 11:11 AM

Ha, I don't read posts on here. I just look at pictures, videos and post about stuff I have no clue about.
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The last urrbendah
 
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June 27, 2011, 11:14 AM

Quote:
Originally Posted by david636 View Post
Ha, I don't read posts on here. I just look at pictures, videos and post about stuff I have no clue about.
So pretty much like everyone else?


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June 27, 2011, 11:46 AM

Since our viewpoint of your network is severely limited I'll throw this one out. What folder is IE pointing to when accessing the Favorites?

Is it pointing to the local user folder or the networked one? I know you did the copying back and forth but that might be the problem, permissions might not be promulgating properly to the necessary folders.

Or one setting in IE might be telling it to access shortcuts from one folder while the Active Domain settings are telling it to access from another location. So the process is getting jumbled by conflicting policies.

Alternatively, registry differences between both WinXP vs Win7 and IE8 vs IE9 might be the culprit. I've done standard upgrades before that have completely screwed my entire IE to the point that I've officially switched to Chrome cause I got tired of troubleshooting without having to dig through the registry.

Troubleshoot by creating the favorite and as immediately as possible doing a search on both the local and network folders to see where that link is trying to save to. If the favorites stay active for a couple of seconds then that's a workable timeframe to find where it's trying to save and failing.

As far as troubleshooting the AD policies being the culprit, that is way too dependent on the setup of your AD and your corporation and the changes you've made recently to give any one good advice.
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June 27, 2011, 11:51 AM

The favorites folder for all users are pointing to their local ones, not a network folder.

The issue seems to be consistent on each workstation across the board for all users, not one particular user. For example, I can log into the machine under my account (which is a Domain Admin) account and the behavior still exists.

No Add-On's running for IE. Straight up.


Chris
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Godspeed Bam Bam

VFR Matt: gotta be a winner at something. Cant reach for the stars mind well be king of suck
tecknojoe: we could get together at my house and mount my trailor
vonstallin: whack one off 4 me henrey
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June 27, 2011, 12:02 PM

Try running processmonitor Process Monitor

maybe IE is showing it for the second as it tries to write the bookmark to disk, and if that write fails it disappears. ProcessMonitor will show you if an attempt to write is made etc.. Also have you tried disabling Antivirus, maybe some f'd up setting is catching the bookmark and removing it? Again the process monitor should help determine what programs are accessing the directory for the bookmarks.


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June 27, 2011, 12:53 PM

You turn off UAC? That shit jacks up a lot of stuff, especially in migrations.

If that is the problem, recheck group policy settings on the domain to properly allow favorites at the user level.


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June 27, 2011, 12:56 PM

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