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Tire/Wheel Warranty MY ASS! *2nd update
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Tire/Wheel Warranty MY ASS! *2nd update - March 7, 2007, 09:18 AM

Ok heres my Rant of the fucking day!

First let me say that, IT IS ENTIRELY MY FAULT for not reading the contract carefully.

Now heres my big FUCK YOU to the BMW finance person down in Va beach. 2 summers ago, my wife and I, she was my g/f at the time went to Va beach to visit her parents and to buy her a new car. We did our research and were happy with a specific car that got delivered to checkered flag.

We get in to sign her life away and she was paying cash for the car. So less paperwork. We get to the fincance department, and as all of you know they try to sell you toilet paper if they could.

A coworker had purchased a GM car that had the tire/wheel warrenty. he was driving over the WW bridge and blew a tire and broke the rim. His warrenty covered the blowout and RIM.

Based on that info, i alredy KNEW going in that we wanted this warrenty. Her 330i has the appearance package. Meaning it has the thin profile protenza tires on 17 inch rims. Thin tires on big rims means issues with potholes.

Of course, the fincance person is happy that we want this warranty. She sells it up and down that this warrenty covers any issues with RIM. She even said if you curb the rim and it gets bent, that it is covered. I didnt care about that, i was more concerned with the pot holes. She talks up and down that we are covered with no problems.

So yesterday i dropped off the car for a miriad of reasons. One of wich was a thumping sound in the front. I get a call back later in the evening and the service advisor tells me that we have 3 bent rims and flat spots in the tire. So of course I say, no problem we have the tire/wheel warrenty.

WRONG. I call fidelity this morning to relay what the service advisor says. The lady asks if the tire is still holding air. i say yes and then she says, well you arnt covered unless the tire gets a hole, shreds apart etc.. but really if it looes air.

WHAT The FUCK! Now we are in a quandry. We cant drive the car with bent rims, it is a safety problem. Am i supposed to let it go UNTIL we blow a tire due to the bent rim?

So, i am still in the argument process to get this resolved. But as of now, the warranty ppl say they wont replace the tires/rims.

I havnt heard from the service advisor yet at Sterling BMW this morning...
I called the VA beach dealer and bitched out the finace person about NOT POINTING out this very OBVIOUS part of the tired needing to loose air to claim the warranty.

I dont know the cost of the RIMS yet, and im SURE they cost around $800 a piece give or take.

It is possible to make a claim on our auto insurance under the comprehensive portion of the policy, but not sure if we want to do that yet.

Yes i know, i should have read carefully. But got damn im so pissed! Yes, we can pay for this crap, but i wouldnt have spent the $$ on the warranty if its this much of a hassle.

ok rant over. ill update this thread when i find out more info.


In short, READ THE ENTIRE WARRANTY CONTRACT! fak!


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Alex
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March 7, 2007, 09:22 AM

3 bents rims damn, you need the cinder block and jack warranty


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March 7, 2007, 09:23 AM

u should poop in her office...


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March 7, 2007, 09:24 AM

Hate to tell you, but I think your rims are gonna be more than that. My wife's SAAB 9-5 Areo with ST package has deep dish BBS rims. Had to replace one of them and it was $1,300.

Sucks about the warranty thing though. Good luck. At the very least I would bitch them out every day until they get a court order against me.
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March 7, 2007, 09:27 AM

damn dood... sorry to hear... dammit i really hate it when the fine print screws ya! I feel your pain too...



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March 7, 2007, 09:27 AM

Damn that really sux!! I hope they give you at least a one-time customer service replacement and let it go at that just to keep you happy!


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March 7, 2007, 09:31 AM

Alex, give me the car for 2 hours and show me which rims need to be "fixed". The rest of the car will be immaculate.

They want bent rims, dude, give em bent rims.


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March 7, 2007, 09:33 AM

Quote:
Originally Posted by Madali
Hate to tell you, but I think your rims are gonna be more than that. My wife's SAAB 9-5 Areo with ST package has deep dish BBS rims. Had to replace one of them and it was $1,300.

Sucks about the warranty thing though. Good luck. At the very least I would bitch them out every day until they get a court order against me.

Yeah, i was underbidding the cost. Im really thinking its over a grand per RIM, but i didnt want to admit it out loud.

The service advisor at sterling called me back. I hadnt talked to him yet and just told him that we had the warranty through fidelity..which is the same that they use if i bought the car there..so im guessing all BMW's use the same warranty company..

Anyway, i didnt tell the SA that i had already called fidelity. He just wanted to know who we had it through and then he said he would call them and get an adjustor out. Meaning, he knows how fidelity works and maybe he can make some magic happen. Ill keep my fingers crossed that he takes care of me.

i asked the severity of the damage and he said we have 2 severely damaged and one damaged.

fun day this will be.


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March 7, 2007, 09:34 AM

Quote:
Originally Posted by gixrben
Alex, give me the car for 2 hours and show me which rims need to be "fixed". The rest of the car will be immaculate.

They want bent rims, dude, give em bent rims.

oh trust me, dont think ive already thought of that.



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March 7, 2007, 09:38 AM

I think the 330is with the performance package had 18s. I might be wrong though.


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March 7, 2007, 09:40 AM

Quote:
Originally Posted by Scot
I think the 330is with the performance package had 18s. I might be wrong though.
oops, yep you are correct.

18 inch RIMS

It has the performance and the Appearance package. I think the apperance package gives it the bigger wheels... *shrug


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Last edited by spud; March 7, 2007 at 09:42 AM..
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March 7, 2007, 09:41 AM

whats really fucking stupid about this is that. Had the RIMS gotten bent, then i ran over nails..spike strip..whatever there would be NO issue.

Its obvious the RIMS got bent from a pot hole. I can understand the business side of NOT covering the idiots that curb rash the RIMS..but really the point is for fucked up roads on thin tires and big wheels.

Always some BS.


This post was prepared as a service to the DCSportbikes.net community. Neither the DCSportbikes.net ADMINS nor any of the moderators, makes any warranty, expressed or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, link, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial products, process, or service by trade name, trademark manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by DCSportbikes.net. The opinions of this author expressed herein do not necessarily state or reflect those of the DCSportbikes.net community, and shall not be used for advertising or product endorsement purposes.
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March 7, 2007, 09:43 AM

how could they warranty your ass???

It is so overused and I am impressed that you got the rim down to only 18 inches
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March 7, 2007, 09:46 AM

Tard!


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March 7, 2007, 09:48 AM

I would request in writing that the rims are "safe" also, you may have the option of having the rims repaired instead of replaced.

You could also contact the better business bureau and see what they recommend.

Sorry to hear that man


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